FSA: "We have listened on RDR" | News | Money Marketing
Listening is making an effort to hear something, what you do after you have heard it is another matter altogether, whether you understand what you hear impacts upon the decision you arrive at, if some of what you hear is louder than anything else you hear it can influence the outcome.
In my humble opinion you may have listened but you didn't hear it all in a way which would ensure you arrived at a balanced and logical conclusion.
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